How much will they charge?

It is impossible to say how much a builder will charge for work without knowing exactly what is being done. However, for the lowest quote, it is absolutely vital that you shop around. If you know someone who has recently had work done on their house, ask them if they would recommend their builder. With big jobs, especially when structural work is involved, it is obviously very important to hire a professional. Personal recommendation is the best way to find one.

If you can not find a word of mouth recommendation, have a look at the Building Conservation Directory to find an expert in your area. Ask if you can see references from past customers, or a portfolio of photos of past work.

While previous work is a true demonstration of skill, it is a good idea to be on the safe side and ask if the builder is a member of the Federation of Master Builders. This will reduce the risk of you hiring a 'cowboy'. You can search for a professional on the FMB website.

Do not always accept the first quote you are given. Have a budget in mind, and if you feel the builder is trying to overcharge you, and you have grounds to believe the job should be cheaper (lower quotes from other contractors), it may be worth explaining this. The contractor will not want to lose your custom, so if he can do the job for less than the original quote, he may be willing to compromise.

Most builders ask for a deposit. Make sure this is agreed before the job is started and is written in your contract. For ongoing jobs, you may also be asked to pay the agreed cost in installments. Every time you pay, make sure you have written confirmation from the builder. Agree on payment dates before the job is started. Furthermore, before you sign anything, make sure the builder has insurance to cover any defective work or damage.

Don't forget to ask…

• Can you see any references or a portfolio of past work?
• Does the quote include materials?
• How long is the work likely to take?
• Does the contractor offer insurance for any problems which may arise while they are carrying out the work?
• Is the builder a member of the Federation of Master Builders?
• Does he have many other jobs on at the moment?
• Does the fee include clearing up debris when the job is complete?