How do I choose a Roofing Contractor?

One of the best places to start looking is our Pros Directory which lists proven property professionals from all over the U.K. Always make sure the roofing contractor you hire is registered (see 'Questions' section). Consider at least three estimates from three different contractors before choosing one. This is the recommended approach when choosing any property professional or contractor.

Weeding out the cowboys, or how to spot a dishonest contractor

It's every homeowner's nightmare: Hiring a contractor that seemed capable on first impression, only to have him/her make a mess of your beautiful home through lack of skill! Luckily, your best protection against this disappointment is good old-fashioned word-of-mouth. Ask friends, family or neighbours for recommendations (or warnings!) regarding local contractors. Ask them if the work was completed in schedule and within budget. Also, you can ask the prospective contractor for a portfolio of references and photos of their work. Any good contractor will be happy to show you these. If they're not, it's probably best to look elsewhere. A list of costumer's addresses would also be helpful, as you could personally see the work.

What to look out for

• Commonly used 'sales pitches': Anything that sounds too good to be true usually is. Be especially aware of very low initial estimates.
• Door knockers: Never hire a contractor that offers his/her services door-to-door.
• Pointing out fictional problems: View descriptions of awful or very complicated problems with suspicion; if you can't easily find about it online it's probably not true. This is another good reason why you should consider more than one estimate (ideally, three or more).
• "It's Urgent!": Undue stress of this point is always a bad sign. An honest contractor will not pressure you into making a decision.

Pricing and Costs

Pricing for roofing jobs depends on the extent and complexity of the job and on the materials used. For example, imported slate is very expensive, but locally sourced slate can be more economical, and manufactured slating, like fibre cement, can be cheaper still. No matter which roofing material you choose, always consider at least three written quotes (never verbal!) before settling on a roofing contractor. Most professionals will produce a quote within 2 or 3 days.

Questions to ask your Roofing Contractor?

• Are you a registered Trade Member?

We recommend that your contractor be registered in a national trade association, such as the NFRC (National Federation of Roofing Contractors) or the CRC (Confederation of Roofing Contractors).

• What type of insurance do you have? What does it cover?

Your contractor's policy should cover Employers Liability, Public/Products Liability and Contract Works. A copy of this policy should be available.

• Do you charge for estimates and quotes?

Ideally, these services should be provided free of charge.

Useful Websites

• National Federation of Roofing Contractors
• Confederation of Roofing Contractors
• Safe ladder use (for the brave DIYer)